Odoo ERP · Buying
Questions to Ask Before You Sign an Odoo Contract
· Updated · 2 min read
A contract is safe to sign when you can answer who owns the first release, the data, and the week after launch. The day rate is the last of those answers, not the first.
Scope and change
What is in the first go-live, in one sentence? What is explicitly later? Who approves a change, and does that change move the date? If those answers are “we will see”, you are buying a conversation.
Which custom modules are named, and which are “if required”? Unnamed custom work is how the quote stops matching the invoice.
Data, hosting, and licences
Who cleans customers and products? Who signs the opening balances? Where does the database live, and who restores a backup? Those questions are the difference between Odoo.sh and self-hosting.
Are Odoo licences, hosting, and training inside the number or extra? In our published India ranges they are often extra, on top of ₹2–15 lakhs of implementation.
The week after, and the exit
Who sits with your team for the first invoices? When does that hypercare end? After that, is support a named retainer? Read support after go-live before you assume it is included.
If you want those questions answered against your process, book a free audit. We are an Official Odoo Partner, and the audit is the place to test the fit.
Frequently Asked Questions
Should the source code of custom modules be ours?+
Ask for it in the contract. A module you cannot read is a module you cannot move.
Is a low day rate a good sign?+
Only next to a named first release. A low rate with an open scope is an open invoice.
What does Official Odoo Partner mean here?+
TraceNcode is an Official Odoo Partner. We do not publish a higher tier, a headcount, or a consultant count on this site.